Petition seeks 10-minute maximum hold times for Canadian telcos
Posted
Jonathan Lamont (via MobileSyrup)
Amid growing telecom wait times and rising frustration from Canadians, a new petition wants the government to establish customer service access standards like maximum hold times. A House of Commons petition filed this month asks Parliament to tell the Canadian Radio-television and Telecommunications Commission (CRTC) to “establish a clear, measurable and enforceable customer-service access standard […]
